Engagement Manager (iGaming)

Компания "Губанова и Партнеры"

Обязанности:

- Develop deep, collaborative relationships with our partners to thoroughly understand their business goals, marketing strategies, and player engagement objectives.

- Work closely with the product team to gain an expert-level understanding of our engagement tools, including tournaments, missions, in-chat freebet functionality, and other features.

- Provide hands-on guidance and support to operators on implementing and optimizing the use of our engagement tools to drive measurable improvements in KPI’s.

- Monitor operator usage data, campaign performance, and player feedback to identify opportunities for process improvements, tool enhancements, or additional training and support.

- Act as a strategic consultant, advising operators on best practices for leveraging our engagement tools to complement their broader marketing initiatives.

- Collaborate cross-functionally with the sales, customer success, and product teams to ensure a value-driven experience for our operator partners.

Требования:

- 2+ years of experience in a customer-facing role, preferably within the online gaming/casino industry.
- Excellent communication, presentation, and stakeholder management skills.
- Understanding of online casino marketing strategies, and player engagement best practices.
- Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.
- Ability to work autonomously and think strategically.
- Fluency in English language, both written and verbal, is essential.

Условия:

- Join a leader in the iGaming industry, where pushing the limits of creativity and innovation is part of our DNA.
- Benefit from a generous 30-day vacation policy, ensuring you have ample time to relax and rejuvenate.
- Enhance your language skills with our English language courses, aimed at
fostering effective communication in our global team.
- Enjoy the security of paid leaves, offering peace of mind for when you need to take time off.
- Our medical insurance plan demonstrates our commitment to the health and
well-being of our team members.