Team lead Turkish-Speaking

Компания "PRO GAMING SOFTWARE LTD"

We are an iGaming company with more than three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.

The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations.

In connection with the expansion of the department, we are looking for a Sales Manager with knowledge of the Turkish language.

Responsibilities:

• Management and control over the work of the Contact Center team
• Achieving sales plans, monitoring uninterrupted operations of the Contact Center, and escalation of problematic situations
• Team formation, retention, and motivation
• Workload planning and forecasting
• Generating reports on performance results
• Analyzing problem areas, taking preventive measures to resolve issues
• Creating offers for clients and developing new segmentation strategies to increase sales

Our wishes:

• Experience in managing a Contact Center team, telemarketing with 10+ employees (in direct or cross-sales)
• Experience working with the Turkish market (preferred)
• Fluency in Turkish and Russian, English as an additional language (fluent level)
• Experience working with CRM systems
• Experience with Meidial (telephony experience is a plus but not mandatory)

We offer:
Cooperation with a product company as part of a large international holding
Stable competitive salary ($ rate + KPIs)
Salary payment twice a month
Paid internship and training, as your professional development is very important to us
Work schedule: 5/2 from 9 to 18 (GMT+1), with floating days off,
Paid vacation and sick leave
Birthday and other holiday gifts
Remote work format
If the vacancy is interesting, then send your resume - you are exactly what we are looking for!